FAQ

What Pipedrive fields are copied to MailChimp as Merge fields?
Pipechimp automatically ads most of Pipedrive Custom Fields for People as Merge Fields to MailChimp.  Copied fields are filtered by the field type. Copi...
Wed, 11 Jul, 2018 at 5:29 PM
Do I need a credit card for my free trial?
You don’t need a credit card for Your 14 days free trial. When Your free period is about to end we’ll send You an email to remind You to activate Your a...
Mon, 19 Feb, 2018 at 11:24 AM
Which of my data are your saving and is my data secure?
We only store Your user data and data needed for integration: Name, Email and Password (encrypted), Company Name, Company address, Country, VAT number, Mai...
Sat, 10 Mar, 2018 at 11:03 PM
Is the Silver Pipedrive account and free MailChimp account enough for Pipechimp integration?
Yes, Silver Pipedrive account and free MailChimp account are enough. Pipechimp also copies subscriber actions to Pipedrive from MailChimp automation campai...
Sat, 10 Mar, 2018 at 10:57 PM
Which contact persons will be copied from Pipedrive to MailChimp?
Current Pipechimp version is personal. It means that if you install Pipechimp, only your own contacts are synced between Pipedrive and MailChimp.  You m...
Mon, 13 Aug, 2018 at 11:38 AM
Does Pipechimp create notes and deals from MailChimp automated emails?
No, Pipechimp doesn’t create notes or deals to Pipedrive from automated MailChimp campaign emails.  Here is how Pipechimp works with different MailChimp...
Tue, 18 Sep, 2018 at 10:53 AM
Can I cancel my subscription at any time?
Yes, You can cancel your subscription at any time. After You have made the subscription there will be a cancel button in Your Billing settings page. When Y...
Sat, 10 Mar, 2018 at 10:55 PM
Notes and deals are not created to Pipedrive. What could be the reason?
One possible reason is that you are not the owner of the contacts in Pipedrive. Current Pipechimp version syncs only the contacts whose owner you are.
Sat, 10 Mar, 2018 at 11:03 PM
How often will data between Pipedrive and MailChimp be transferred?
Pipechimp runs within every few minutes depending on the load and amount of copied contact persons. Pipechimp won’t run again if the last run is still goin...
Sat, 10 Mar, 2018 at 11:02 PM
Contacts count does not match between Pipedrive and MailChimp. Why?
There are some reasons why the contact is not found from MailChimp after Pipechimp has run the sync. 1) MailChimp rejects the contact adding https://ma...
Fri, 27 Apr, 2018 at 12:56 AM